Cancellation Policy

Some items in our store may be offered to you as a subscription, a pre-order or try before you buy (free trial). This cancellation policy lays out how you can change or cancel these kinds of purchases.

Subscriptions

When you purchase a subscription you'll receive repeated bills. These are based on the subscription that you select.

Your payment details will be stored securely.

Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.

If you want to cancel or change your subscription, you can do it at any time by emailing daniel@trackablerevenue.com.

See our returns policy for more details on returns and refunds.

Pre-orders

When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect full payment or we may collect no payment, or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.

You can cancel a fully or partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order.

Try before you buy (free trial)

When you purchase a try before you buy (free trial) item, we authorize your payment method before fulfilling the order. You will have a certain amount of time to decide if you want to keep the item. Once the time period has passed we will charge your payment method for the full amount.